Privacy Policy

Information you provide: when you contact us, create an account, or begin a health assessment, we collect information you submit such as your name, email address, phone number, and shipping information. Health information you provide in connection with an evaluation is handled as PHI under our HIPAA Privacy Policy.

Information collected automatically: like most websites, we collect device and usage information (IP address, browser type, pages viewed, referring pages) through cookies and similar technologies, including analytics services.

To operate and improve the website and our services; to connect you with licensed medical providers and pharmacy partners; to process payments and fulfill orders; to respond to inquiries and provide customer support; to send service communications and, with your consent where required, marketing communications you can opt out of at any time; and to comply with legal obligations.

We share information with the independent licensed medical providers who deliver care, with pharmacy partners that fulfill prescriptions, and with service providers that support our operations (such as our telehealth platform, payment processors, shipping carriers, and analytics providers) under appropriate confidentiality obligations.

We do not sell your personal health information. We may disclose information when required by law, to protect our rights, or in connection with a business transaction such as a merger or acquisition.

We use cookies and similar technologies to keep the site working, remember preferences, and understand how the site is used. You can control cookies through your browser settings; disabling them may affect site functionality.

You may request access to, correction of, or deletion of your personal information by contacting us at Hello@JoinZoya.com. Depending on your state of residence (for example, California residents under the CCPA/CPRA), you may have additional rights, including the right to know what personal information we collect, the right to request deletion, and the right to non-discrimination for exercising those rights.

Rights regarding PHI are described in our HIPAA Privacy Policy.

We use administrative, technical, and physical safeguards designed to protect your information, including encryption in transit. We retain information for as long as needed to provide services and meet legal obligations.

Our services are intended for adults 18 and older. We do not knowingly collect information from children under 13.

We may update this Privacy Policy from time to time; the effective date above reflects the latest revision. Questions? Contact Zoya Health LLC, 2108 N Street, Suite N, Sacramento, CA 95816, by phone at (818) 823-8178, or by email at Hello@JoinZoya.com.